Legal notice

LEGAL NOTICE

Last updated: 15 September 2026

This Legal Notice provides information about the operator of Vounkins.store and the legal conditions applicable to the use of this Website.

Please read this Legal Notice together with our Terms of Service, Privacy Policy, Cookie Policy, Shipping Policy and Return & Refund Policy.

1. WEBSITE OPERATOR

This Website is operated under the trading name:

Vounkins

Website: Vounkins.store
Email: sales@vounkins.store

2. COMPANY INFORMATION

Where Vounkins is operated by a registered company, the applicable company information is:

If Vounkins is not operated through a limited company, only the legally applicable business information should be displayed.

3. CONTACT INFORMATION

For general enquiries relating to Vounkins or this Website, please contact:

Vounkins
Email: sales@vounkins.store
Website: Vounkins.store

For enquiries relating to an existing order, please include your order number and the email address used when placing the order.

4. ONLINE RETAIL SERVICES

Vounkins operates an online menswear store offering products to consumers through Vounkins.store.

Before placing an order, customers are provided with relevant information relating to the products, prices, payment, delivery and applicable contractual conditions.

Additional terms governing purchases are set out in our Terms of Service.

5. PRODUCT INFORMATION

We take reasonable care to ensure that product descriptions, photographs, measurements, colours, materials and other information displayed on our Website are accurate.

However, colours may appear differently depending on the screen, device, display settings and lighting conditions used to view the Website.

Nothing in this Legal Notice limits any statutory right where goods are faulty, misdescribed, not of satisfactory quality or otherwise fail to comply with applicable UK consumer law.

6. PRICING

Unless otherwise clearly stated, prices displayed on Vounkins.store are expressed in pounds sterling (£ GBP).

Prices, taxes and mandatory charges will be displayed in accordance with applicable legal requirements.

Any applicable delivery charges or optional delivery services will be communicated before an order is placed.

We aim to ensure that pricing information is clear, accurate and not misleading.

7. DELIVERY

Our current UK delivery options are:

Express Shipping

Estimated delivery time: 5–8 business days
Cost: Paid – applicable charge displayed at checkout.

Standard Shipping

Estimated delivery time: 5–12 business days
Cost: Free.

For complete information, please read our Shipping Policy.

8. RETURNS AND CANCELLATION RIGHTS

Consumers purchasing eligible goods online may have statutory cancellation rights under UK consumer law.

For most eligible online purchases, consumers generally have 14 days after receiving the goods to notify the trader that they wish to cancel.

Additional rights apply where goods are faulty, not as described or otherwise fail to conform to the contract.

Please read our Return & Refund Policy for full details.

Nothing in our commercial policies limits your statutory rights.

9. INTELLECTUAL PROPERTY

Unless otherwise stated, all intellectual property rights in this Website and its original content are owned by, licensed to or lawfully used by Vounkins.

This may include:

  • the Vounkins name;

  • logos and monograms;

  • brand elements;

  • Website design;

  • photographs;

  • graphics;

  • illustrations;

  • product imagery;

  • written content;

  • layouts;

  • promotional material; and

  • other original materials.

Applicable copyright, trade mark and intellectual property laws protect such content.

10. PERMITTED USE OF THE WEBSITE

You may access and use Vounkins.store for lawful personal and non-commercial purposes.

You must not, without appropriate permission or another lawful basis:

  • reproduce substantial Website content for commercial purposes;

  • copy or commercially redistribute our photographs or graphics;

  • falsely represent yourself as Vounkins;

  • use Vounkins branding in a misleading manner;

  • remove intellectual property notices;

  • attempt unauthorised access to our Website or systems;

  • introduce malicious software;

  • interfere with Website security or operation; or

  • use the Website for unlawful or fraudulent activity.

Nothing in this section prevents any activity expressly permitted by applicable law.

11. TRADE MARKS

The name Vounkins, associated logos, monograms and other distinctive brand elements may be protected by applicable trade mark, passing-off and intellectual property laws.

No use of the Website grants a user ownership of, or unrestricted rights to use, the Vounkins brand.

Third-party trade marks appearing on the Website remain the property of their respective owners.

12. THIRD-PARTY CONTENT AND LINKS

Vounkins.store may contain links to third-party websites, platforms or services.

Such links may be provided for convenience or functionality.

Unless expressly stated, Vounkins does not control or endorse all third-party websites and is not responsible for their independent content, policies, availability or security.

You should review the relevant terms and privacy policies before using third-party services.

Nothing in this section excludes liability where doing so would be unlawful.

13. WEBSITE AVAILABILITY

We aim to keep Vounkins.store available and operating correctly.

However, temporary interruptions may occur due to:

  • maintenance;

  • security updates;

  • technical problems;

  • infrastructure failures;

  • third-party service interruptions; or

  • circumstances outside our reasonable control.

We may update, modify or temporarily suspend parts of the Website where reasonably necessary.

Existing statutory and contractual rights relating to orders already placed remain unaffected.

14. INFORMATION ON THE WEBSITE

We take reasonable steps to maintain accurate and current information on Vounkins.store.

However, general editorial or informational material may occasionally contain typographical, technical or administrative errors.

We may correct such errors where appropriate.

Nothing in this clause permits us to disregard product descriptions, prices or other representations that form part of a binding consumer contract under applicable law.

15. LIMITATION OF LIABILITY

Nothing in this Legal Notice excludes or limits liability where exclusion or limitation would be unlawful.

In particular, nothing is intended to exclude or limit liability for:

  • death or personal injury caused by negligence;

  • fraud or fraudulent misrepresentation;

  • breach of mandatory consumer rights; or

  • any other liability that cannot legally be excluded or restricted.

Any liability arising from purchases made through Vounkins.store will be determined in accordance with applicable law and our Terms of Service.

16. CONSUMER RIGHTS

Nothing on Vounkins.store is intended to exclude, restrict or override rights available to consumers under applicable UK legislation.

Relevant legislation may include, where applicable:

  • the Consumer Rights Act 2015;

  • the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013;

  • the Digital Markets, Competition and Consumers Act 2024; and

  • other applicable UK consumer protection legislation.

If any provision of this Website conflicts with a mandatory consumer right, the mandatory legal right will prevail.

17. DATA PROTECTION

Personal information collected through Vounkins.store will be handled in accordance with applicable UK data protection legislation.

Further information about:

  • what personal information we collect;

  • why we process it;

  • how long we retain it;

  • who we may share it with; and

  • your applicable data protection rights

will be provided in our Privacy Policy.

18. COOKIES AND SIMILAR TECHNOLOGIES

Vounkins.store may use cookies and similar technologies for functions including Website operation, security, preferences, analytics and, where applicable, advertising.

Where consent is legally required, non-essential cookies or similar technologies will be used subject to the appropriate consent requirements.

Further information will be available through our Cookie Policy and cookie settings.

19. COMMERCIAL COMMUNICATIONS

Where Vounkins sends marketing or promotional electronic communications, we will seek to comply with applicable UK electronic marketing and data protection rules.

Where required, customers will be given an appropriate way to withdraw consent or unsubscribe from promotional communications.

Transactional communications concerning an order or customer-service matter may still be sent where necessary.

20. CUSTOMER REVIEWS

Where customer reviews are displayed on Vounkins.store, we aim to take reasonable and proportionate measures to ensure that reviews are not presented in a misleading manner.

Vounkins does not knowingly commission or publish fake consumer reviews.

Where a review or endorsement is incentivised, any disclosure required by applicable law will be made.

21. COMPLAINTS

If you have a complaint concerning Vounkins, an order, a product or our Website, please contact:

Email: sales@vounkins.store

Please include:

  • your full name;

  • your order number, where applicable; and

  • a clear description of the issue.

We will seek to review complaints fairly and within a reasonable period.

Submitting a complaint does not affect any statutory rights or legal remedies available to you.

22. GOVERNING LAW

This Website and these legal notices are intended to operate in accordance with applicable law in the United Kingdom.

Consumer contracts will remain subject to mandatory legal protections applicable to the consumer.

Nothing in this Legal Notice is intended to deprive a consumer of protections that cannot legally be excluded.

23. CHANGES TO THIS LEGAL NOTICE

We may update this Legal Notice where necessary to reflect:

  • changes to our business;

  • changes to our Website;

  • changes to our services;

  • operational changes; or

  • changes in applicable law or regulatory guidance.

The latest version will be published on Vounkins.store together with its revision date.

Updates will not retrospectively remove statutory rights relating to existing purchases.

24. BUSINESS DISCLOSURES

For legal and commercial correspondence:

Trading name: Vounkins
Website: Vounkins.store
Email: sales@vounkins.store

25. CONTACT

For legal, customer-service or general enquiries:

Vounkins
Website: Vounkins.store
Email: sales@vounkins.store

Nothing in this Legal Notice affects your statutory rights.